Communication and Organizations: An Interpretive Approach
The contributors to this volume study the ways in which employees create messages and symbols, and how they interpret the messages they receive. What do these messages and their symbols tell us about organizational culture? The contributors discuss the theoretical grounding of the approach and its relation to other perspectives. They also show it usefulness in studies that examine leadership, decision making, power, and organizational climate.
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accounts actions activities actors analysis approach assumptions become behavior Chapter climate communication complex concepts consensus construction course create critical research culture decision deep structure define discussion domination effects employees environment episode examine example existing experience explain expression fantasy findings formal functionalist goals human identify important individual influence interaction interests interpretive interviews issues knowledge language manager managerial meanings messages methods models naturalistic nature noted objective observations organization organizational organizational communication organizational members organizational power participants particular performances person perspective position possible practices present problems production questions rationality reality refers relations represents rhetorical role rules schools sense shared situation social social reality story structures suggest surface symbolic talk themes theory tion tional traditional understanding unit values