Noise: A Flaw in Human JudgmentFrom the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—"a tour de force” (New York Times). Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it. |
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LibraryThing Review
Umsögn notanda - steve02476 - LibraryThingImportant stuff for people trying to understand decision-making flaws in large organizations. But overly long and a bit repetitive too. My main gripe is that it focused on problems for a handful of ... Read full review
LibraryThing Review
Umsögn notanda - creighley - LibraryThingGets very technical but it is interesting. Didn’t finish. The book discusses the MANY variables made in decision-making and it’s implications within our society. Need to finish! Read full review
Efni
Your Mind Is a Measuring Instrument | |
Noise in Predictive Judgments | |
How Noise Happens | |
Heuristics Biases and Noise | |
The Matching Operation | |
Scales | |
Guidelines in Medicine | |
Defining the Scale in Performance Ratings | |
Structure in Hiring | |
The Mediating Assessments Protocol | |
Optimal Noise | |
The Costs of Noise Reduction | |
Dignity | |
Rules or Standards? | |
Patterns | |
The Sources of Noise | |
Improving Judgments | |
Better Judges for Better Judgments | |
Debiasing and Decision Hygiene | |
Sequencing Information in Forensic Science | |
Selection and Aggregation in Forecasting | |
Taking Noise Seriously | |
A Less Noisy World | |
How to Conduct a Noise Audit | |
A Checklist for a Decision Observer | |
Correcting Predictions | |
Acknowledgments | |
Aðrar útgáfur - View all
Common terms and phrases
accuracy agree algorithms answer apply approach asked assessments audit average better bias biases called candidate chapter conclusion consider correlation costs course decision depends described discussion effect efforts error estimate evaluation evidence examiners example experience explain fact forecasts guidelines human important impression improve independent individual instance interviews intuitive Journal judges judgments less limit look managers matching mean measure mechanical multiple noisy objective observed occasion noise organizations outcome particular pattern noise performance person possible prediction probably problem produce professional Psychology question ratings reason reduce noise requires Review risk rules scale score selection sense sentencing similar simple situations social standard statistical strategies success suggests system noise task term true understand variability weight
Bókfræðilegar upplýsingar
| Titill | Noise: A Flaw in Human Judgment |
| Authors | Daniel Kahneman, Olivier Sibony, Cass R. Sunstein |
| Edition | illustrated |
| Útgefandi | Little, Brown, 2021 |
| ISBN | 031645138X, 9780316451383 |
| Length | 464 síður |
| Export Citation | BiBTeX EndNote RefMan |